Frequently Asked Questions

Will my carpet be wet for days?

No it won't. In fact you can expect your carpet to be dry within 1 hour after we leave. (Sometimes even less!)

How can you dry the carpet that fast?

We use a method of carpet cleaning where we don't use a large amount of water and therefore the floor can dry much quicker than methods where large amounts of water are injected into the floor.

Don't I need a lot of water to get my carpet clean?

Low moisture cleaning is a very effective method of cleaning and more affordable than the more loud and wet variations anyway. We also don't put a bunch of soap into the carpet (which can cause the carpet to get dirtier later when companies don't rinse your floor well.)

But the best way to know is by the results. If you are not satisfied with our cleaning, we'll give you 100% of your money back. No tacked on hidden fees or any other nonsense.

Are there any specials?

Yes, we currently have a free room special going on for 2 room minimum. These two rooms can be any combo of rooms, stairs, and/or hallways. Anything over that will be an additional charge.

How long do I have to wait until someone shows up?

When you schedule with us we give you a 30 minute window of when we will show up. So no waiting for 4 hours for a tech to show up. We know your time is valuable too, and that's why we give specific times.

What if I'm not satisfied?

We have a satisfaction guarantee. If you are not happy with your carpet after it dries, we will either schedule another time for use to come and make it right, or we can give you a refund.

Can you move my furniture?

We are able to move small furniture. Maybe a loveseat, or a light couch. But if you have a grand piano sitting around, sorry. We aren't equipped to handle heavy things like that.

Will you dirty up my house while you work?

Thankfully, since we are using a low moisture cleaning method, that won't be an issue. Even if we happen to track anything from the carpet onto another unintended part of the house, we will wipe it up.